How do I upgrade the firmware on my Beam docking station or terminal?

To upgrade the firmware on your Beam docking station or terminal follow the steps below:

  1. Download the software management tool on the product support page.
  2. Install the software package on your computer.
  3. Connect the Beam docking station or terminal to the power supply.
  4. Connect the Beam docking station or terminal to the computer via USB or RS232 (whichever is applicable).
  5. Run the software management tool and follow the instructions on the screen.
    1. If your docking station or terminal is running an old version firmware, the software management tool will immediately recommend the update.
    2. If a fresh install of the tool does not recommend a firmware update, then your docking station or terminal is running the latest firmware.